The bulk of our recent work. We build AI features that earn their place in a real business workflow — assistants that pull from your knowledge base, pipelines that classify and route documents, copilots that sit inside the tools your team already uses. We’re much less interested in chatbot demos than in the messy second half: how the system fails, how it stays grounded in your data, how a human takes over when it shouldn’t.
Most projects use Claude or GPT as the underlying model, with retrieval against your own data and a small amount of glue code that turns the language model into a reliable component of a larger system.
What this might look like
- An internal copilot for ops, support, or finance teams — grounded in your wiki, tickets, and product docs, with citations
- A document intake pipeline that classifies invoices, contracts, or claims and routes them with the right metadata
- A multi-step agent that handles a defined workflow (onboarding, refund approval, ticket triage) with human handoff at the right moments
- Custom evaluation and observability so you can see what the AI is doing in production — not just trust the demo
Where we don’t go: we don’t train foundation models, we don’t build “general AI assistants” without a defined workflow, and we’re cautious about agentic systems with no human in the loop — for good reasons.